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Frequently asked questions
Yes, a commercial EV charging station requires wifi or cellular connectivity. It allows business owners to monitor and remotely manage their charging stations, get reports, analytics, real-time notifications, price regulation, billings, maintenance, and more.
Every charge point will be connected to the internet with the help of our operator, who will ensure that the EV charger software works smoothly. While deciding between wifi or cellular connectivity, choose the one that fits your business needs and has better benefits, such as range & coverage, security, remote access, localization, etc. Contact our experts today and get more details about Level 2 EVSE software solutions.
Although EV manufacturers and industry experts have differing opinions on this subject, most consider it optimal to keep your car's batteries charged between 20%-80%. Keeping an EV plugged in for an extended period can put extreme pressure on its batteries.
Electric car software, also called BMS (battery management system), can show a full 100% charge, but companies hide that batteries don't actually reach 100%. While the car’s display shows 100%, the actual numbers could be anywhere between 90-95%. BMS is a smart system that will ensure that charging speed slows once the batteries reach 80% to protect and prolong their lifespan.
The best advice on how to charge your EV efficiently is to follow these steps:
The most powerful EV charger is the Level 3 fast charger, which works based on DC (Direct Current). In contrast, Level 1 and Level 2 electric car charging stations use AC (Alternating Current), which must be converted into DC for storage and usage.
Level 3 chargers are faster, have a higher power output, and use high-voltage infrastructure. As for the most powerful EV charger model on the market - ABB's Terra 360 can deliver 360 kW, charge a car in 15 minutes, and provide 63 miles in only 3 minutes (if the car is compatible and can accept this type of power).
Connecting the software for electric vehicles to the internet and EV networks takes around 2 hours. Once Energy5 operators finish with equipment installation, they will set up the EV charger and instruct you on operating and monitoring your EV charging station through our Management Dashboard software.
After a power outage, the EV charger software will restart itself and work with no issues. Our Management platform has an auto-fault recovery feature which means that your data is safe and you can solve problems remotely. Once the power comes back on and the internet connection stabilizes, customers can continue using your EV charging station.
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