How a hotel offers exemplary customer service with electric vehicle charging infrastructure.

Competition 

As electric cars quickly take over the world, demand for electric vehicle charging infrastructure is expected to grow. For hotels, charging electric cars fits perfectly with their belief in sustainability and reducing their carbon footprint.

As one of the largest hotel industries in the world, hotels recognise the negative environmental impact of the hospitality industry and have decided to implement more sustainable practices throughout their value chain to reduce climate-related risks.

Beyond ambitious goals, hotels wanted to support the growing number of electric car drivers among their guests and employees. By offering electric car charging as a service, the hotel not only becomes a leader in sustainability but also contributes to the hotel's ongoing commitment to staying ahead of the competition, attracting more guests and increasing guest satisfaction.

Solution 

After implementing the sustainability initiative and completing the project, hotels can apply for and receive additional funding for incentive programs. Due to rebates and incentives, businesses, local governments, and other organizations make electric vehicle charging available and provide discounts on charging infrastructure to offset installation costs.

In conjunction with these programs, hotels can also partner with ENERGY5, a hardware-independent, open networking software that allows hotels to choose the most scalable and flexible charging equipment that best meets their needs. The software management platform connects drivers to charging stations, facility owners to ports, energy providers to data, and service providers to the network.

With ENERGY5, which simplifies the installation, management and optimization of charging stations, hotels are able to expand electric vehicle charging on their own terms and ensure seamless operations.

The result 

The response from the community can be unprecedented. Hotels’ decisions to install electric vehicle charging stations attract a steady river of young travelers who stay at the hotel lounge and restaurant, as well as many overnight visitors.

Installing charging stations for electric vehicles is a growing trend for environmentally conscious companies. By continuing to work with their employees, hotel owners, franchisors, brands, suppliers, business partners, and visitors, hotels can actively reduce environmental impact and risk by building and operating eco-friendly hotels. As an approved network provider within the program, ENERGY5 aims to simplify the management and use of charging infrastructure, helping hotels and property owners meet the growing demand for electric vehicles.